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Montpellier
Zenitude Hotel la Valadiere, Ascend Hotel Collection
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Zenitude Hotel la Valadiere, Ascend Hotel Collection | Montpellier

1292 allées des Thermes, 34990 Montpellier, France

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Review score

Based on 79 reviews

Facilities

8.1

Cleanliness

8.4

Comfort

8.4

Value for money

Location

Total

7.9

Free WiFi

8.4

Room choices in Zenitude Hotel la Valadiere, Ascend Hotel Collection

Privilege Junior Suite

Standard Double Room

X 4

Standard Family Suite

Comfort Double Room

X 4

Family Suite

Standard Double Room - Annex

X 3 X 3

Standard Family Suite - Annex

Zenitude Hotel la Valadiere, Ascend Hotel Collection Services

Pets	Pets are allowed. Charges may be applicable.
Internet	WiFi is available in all areas and is free of charge.
Bathroom	Toilet paper, Towels, Towels/sheets (extra fee), Private bathroom, Toilet, Free toiletries, Hairdryer
Bedroom	Linen
Outdoors	Outdoor furniture, Sun terrace, Terrace, Garden
Kitchen	Electric kettle
Activities	Golf course (within 3 km) Additional charge
Media & Technology	TV
Food & Drink	Wine/champagne Additional charge, Kid meals Additional charge, Bar, Restaurant, Tea/Coffee maker
Parking	Free private parking is possible on site (reservation is not needed)., Accessible parking
Services	Daily housekeeping, Shared lounge/TV area, Luggage storage, Fax/photocopying, 24-hour front desk, Meeting/banquet facilities Additional charge, Room service
Reception services	Invoice provided
Safety & security	Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, Safety deposit box
General	Air conditioning, Non-smoking throughout, Heating, Soundproof rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking rooms
Accessibility	Lower bathroom sink, Higher level toilet, Toilet with grab rails, Wheelchair accessible
2 swimming pools	Opening times, Open all year, All ages welcome, Heated pool, Pool/beach towels, Sun loungers or beach chairs, Seasonal, All ages welcome, Heated pool, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas
Wellness	Fitness/spa locker rooms, Full body massage, Hand massage, Head massage, Couples massage, Foot massage, Neck massage, Back massage, Spa facilities, Body scrub, Body treatments, Pedicure, Manicure, Waxing services, Facial treatments, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Hammam, Massage Additional charge, Spa and wellness centre, Solarium
Languages spoken	English, French

Zenitude Hotel la Valadiere, Ascend Hotel Collection Terms and Conditions

Check-in	From 15:00. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.
Check-out	Until 11:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit	A damage deposit of € 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds	Child policiesChildren of any age are welcome.Children 3 years and above will be charged as adults at this property.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policies0 - 2 yearsCot upon requestFreeCots and extra beds are not available at this property.
Age restriction	The minimum age for check-in is 18
Pets	Pets are allowed. Charges may be applicable.
Cards accepted at this hotel	Cash is not accepted

To consider

Access to the spa is reserved for people over the age of 16. Children between 16 and 18 must be accompanied by an adult.

The spa is open from 10:00 to 20:00 from Monday to Sunday.

The indoor heated pool is open every day from 09:00 to 20:00." because the pool is open from 10:00 to 20:00.

Spa treatments must be reserved in advance.

Please note that the following GPS coordinates must be entered on your GPS navigation device:

1292 Allée des Thermes 34990 Juvignac

1292 Draille communale des Thermes 34990 Juvignac.

Please note that wearing swimming shorts is not allowed in our swimming pools.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Zenitude Hotel la Valadiere, Ascend Hotel Collection in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of € 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Other known names for Zenitude Hotel la Valadiere, Ascend Hotel Collection

Zenitude Hôtel la Valadière, Ascend Hotel Collection

Zenitude Relais & Spa La Valadière

Hôtel SPA de Fontcaude

Frequently asked questions about Zenitude Hotel la Valadiere, Ascend Hotel Collection

How do I get the best price guarantee for Zenitude Hotel la Valadiere, Ascend Hotel Collection?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Zenitude Hotel la Valadiere, Ascend Hotel Collection. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Zenitude Hotel la Valadiere, Ascend Hotel Collection?

WiFi is available in all areas and is free of charge.

Is there free parking available at Zenitude Hotel la Valadiere, Ascend Hotel Collection?

Free private parking is possible on site (reservation is not needed)., Accessible parking

What are the outdoor activities at Zenitude Hotel la Valadiere, Ascend Hotel Collection

Outdoor furniture, Sun terrace, Terrace, Garden

What languages are spoken at Zenitude Hotel la Valadiere, Ascend Hotel Collection?

English, French

What services are offered at Zenitude Hotel la Valadiere, Ascend Hotel Collection?

Daily housekeeping, Shared lounge/TV area, Luggage storage, Fax/photocopying, 24-hour front desk, Meeting/banquet facilities Additional charge, Room service

What are the general services offered at Zenitude Hotel la Valadiere, Ascend Hotel Collection?

Air conditioning, Non-smoking throughout, Heating, Soundproof rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking rooms

Are pets allowed at Zenitude Hotel la Valadiere, Ascend Hotel Collection?

Pets are allowed. Charges may be applicable.

What credit cards are accepted at Zenitude Hotel la Valadiere, Ascend Hotel Collection?

Cash is not accepted

What is the check-in time at Zenitude Hotel la Valadiere, Ascend Hotel Collection?

From 15:00. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.

What is the check-out time at Zenitude Hotel la Valadiere, Ascend Hotel Collection?

Until 11:00

100% real reviews of Zenitude Hotel la Valadiere, Ascend Hotel Collection

If you have any questions regarding the facilities or services provided at Zenitude Hotel la Valadiere, Ascend Hotel Collection, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

Netherlands

Karl

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

It was just fine. No sweet memories.

Very comfortable; good protected parking; breakfast was ok; friendly staff; bathroom, bedz

It is a pure business hotel. Not sure whether airco was working. We got an upgrade which was nice, but the airco was not better. It seems just moving air, rather than cooling air. No cleaning in between so you always have to ask for clean towels and new instant coffee

Latvia

Vladislavs

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

Good place to stay if you get a clean room

Private parking, welcoming staff, fancy reception, nice spa and pools

Super dirty room, fingerprints and spoils were everywhere, a balcony door didn’t close fully, moldy fridge. I really hope they improve their cleaning!

France

Antonina

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

I’m totally recommended this hotel to stay if you want to relax and reboot

Spa zone, staff was amazing

I was a bit bothered by the room renovations. I’ve got the feeling that rooms are quite old. However, bed was so comfy and bathroom was very clean

United Kingdom

Sara

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

very pleasant quiet hotel with lovely staff

staff friendly and helpful. Breakfast good quality and plenty of choice

our room was for 3 people with max capacity of 4 but only 2 mugs 2 glasses 2 chairs etc. Little storage space in bedroom

Netherlands

Thomas

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

Relaxing stay

The included wellness within a semi-budget price was amazing. The staff was very friendly and we could place our luggage in storage for the rest of the day.even after we checked out. The breakfast was well organised and there was very friendly staff.

The carpet in the room had stains in it. And there was not a clear information sheet. And the TV did not show the info it said it would.

United Kingdom

Andy

5,0 Good

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

Disappointing…..

Cleanliness

Booked as had a pool for our little boy, on arrival wasn’t allowed in as had incorrect type of swimming shorts then wanted to charge us 30 euros for the correct ones!

United Kingdom

Charlotte

5,0 Good

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

Expected better service from a 4 star hotel

Lobby area and gardens were really well presented.

No staff available to check us in for a long wait. Pool required Speedo type shorts but no option to buy these if you didn’t have the correct type.

United Arab Emirates

Illya

2,0 Pleasant

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

Very Poor

the personnel of the spa has banned to go to the swimming pool although it left 15 minutes before the closure and i should have a swimming suit of their standard (they are forcing to buy it however I did have one)

Germany

Edward

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

Good

Swimming pools and staff attention.

Air conditioning was terrible and some things need renovation.

Switzerland

Karolina

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

Generally nice hotel with very strange swimming pool rules.

The hall was clean and well organized. Check-in and check-out easy, friendly reception. Nice large indoor pool and one smaller one outside.

The only big minus was the lifeguard at the pool who banned my two children (3 and 6 years old) from using the surfboard, which in my opinion goes against the safety rules. They couldn't play with the ball, which was intended for water. The only thing they could have were swimming sleeves. Which, unfortunately, is not enough for my toddler to feel safe in the water. The lady at the reception was surprised by the decision of the lifeguard. Standardization of swimming pool rules is needed. If the facility actually prohibits children from using any water gadgets, either for swimming lessons or for simple fun, PLEASE MAKE INFORM ATION ABOUT IT ON THE HOTEL'S MAIN WEBSITE. And this is hotel for both adults and kids so make sure the rules are safely done for both groups. There is no such information available at this time.

United Kingdom

Sara

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

very pleasant quiet hotel with lovely staff

staff friendly and helpful. Breakfast good quality and plenty of choice

our room was for 3 people with max capacity of 4 but only 2 mugs 2 glasses 2 chairs etc. Little storage space in bedroom

Netherlands

Thomas

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

Relaxing stay

The carpet in the room had stains in it. And there was not a clear information sheet. And the TV did not show the info it said it would.

Ireland

Jenkins

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

Exceptional

Everything, plenty of free parking, hotel is lovely and clean and comfortable. We ate in the restaurant and it was very tasty. We were looking for food before the restaurant was open but they very kindly offered to serve us nearly an hour before the opening time, this was very kind and considerate as we had two small children with us.

Nothing

Qatar

Maher

4,0 Pleasant

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

Not pleasant

The location

The photos in Booking.com is not real. The room is not well equipped. And doesn’t look clean.

France

John

5,0 Good

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

Staff were amazing, but disappointed with the facilities and hotel for the price

The Staff were very pleasant and helpful, especially with the Gentleman at Breakfast who went out of his way to serve us and remembered us every morning. The pool was great, loved the way it had the different jucuzzi sections.

For the price of the room it was very basic, the cleaner did not change the towels and clean the room every day and only left us 1 teabag and 1 coffee sachet each time, she didnt take away any old cups or glasses that we had used. The facilities of the spa were very sparce, there was 1 steam room available, and the sauna was closed. that was the extent of the spa facilities. except also an indoor pool. I had requested that we have the use of the spa and a massage on the sunday when i booked my room, (2weeks before) and when I asked about the massage when I arrived at the hotel, I was told this would not be available as you have to book months in advance for this. It was our wedding anniversary of 20years and we ask for a special room and massage, they supplied some red petals over the bed and that was our special room. a bit disappointed that they didnt upgrade our room or leave a chocolate or a bottle of wine for our special occassion. If I had known that the facilities would not be available I would of chosen a diffierent hotel so that we could have these. And the Restaurant was very basically decorated a bit like a hospital waiting room i would say, need some atmosphere in it. The menu was very very expensive only ate the night we arrived and for 2 main meals 2 deserts and a bottle of the cheapest wine it was 180.00 for two people, which was exstorshon hasen to say we did not eat there again.

Estonia

Jevgenia

5,0 Good

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

Not recommended

The staff were friendly and helpful Comfortable bed, good size bathroom Good size pool.

It's definitely not a 4 star SPA. Waited in front of the gate to get into the parking for a long time, had to call them because no one answered the bell,, quite uncomfortable drive in. Parking itself was OK. The most horrific thing was fully covered in mold walls of the Finnish sauna. It is a huge health hazard and just disgusting. As I came down to the spa there were no towels. There was no one at spa reception. I had to go back up to the main reception of the hotel and the girl there gave me small towels. I had to wait around 30 minutes overall to get a normal spa towel. The room I stayed in was part of what seemed to be a hostel or communal Gipsy housing. Very strange....very dirty carpets all around. In the room dirty sofa; zero hangers or wardrobe. Literally none. Hair in the bathtub. Ceiling light in the bedroom didn't work. Kids in the pool made it hard to relax. Restaurant had only two vegetarian options, nothing vegan. Unless you want gnocchi without cheese for 30 eur. Will not stay again and don't recommend.

Romania

Cosmin

4,0 Pleasant

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

Dissapointing, there is no way that is a 4 stars hotel. Was more of a 2 star hotel!

The hotel overall looked ok, but the check-in and experience were poor.

When i arrived, i had to ring and wait for someone to answer at the parking lot gate, once I got into the hotel, there was someone at the reception in a t-shirt with a jacket over, and they asked me for dumb things like a guarantee fee of 300euro in case something breaks in my room or the hotel.

Slovakia

Miroslava

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

Exceptional

Super nice staff, very helpful and polite. Little disapointment was during the breakfast, because there were no vegetables at all, only fruit.

France

Jenny

1,0 Pleasant

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

Far too expensive for bad service - bad food - rip off - not worth it

They didn’t clean the room & didn’t care that they hadn’t - no compensation - they just said there was no management available- restaurant had zero ambience & was horrifically overpriced- the food wasn’t even vaguely good! - bare minimum in rooms & hotel - definitely NOT a 4* hotel - I would NoT recommend this hotel to anyone - it costs a fortune for nothing - and the spa was basic - the steam room stank - got the impression the staff weren’t a team & weren’t happy - I think the owners need to sort something out - this hotel is a rip off

United Kingdom

Bethan

3,0 Pleasant

Purpose of trip: Leisure trip

What was the highlight of Zenitude Hotel la Valadiere, Ascend Hotel Collection

We had to leave early as we couldn’t eat properly. It didn’t deliver what it had said it would on the website !

It was modern and spacious with a nice inside and outside pool area. No lighting from the car park to the lift and very lonely to get from the car park to the front entrance.

There was no restaurant for lunch or evening meal. The provision was not adequate especially when staying for an extended period. They did provide breakfast but only 4 cold things were on offer for both lunch and evening meal. The bar shut early and there was no one around after 9 in the evening - not really a hotel to enjoy a summer holiday as you don’t want to be sitting in your room from 9pm. It seemed very quiet and lacked any atmosphere. We thought at one point like we were the only guests there.

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- Zenitude Hotel la Valadiere, Ascend Hotel Collection -

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Zenitude Hotel la Valadiere, Ascend Hotel Collection ★★★★

FROM 60,00 (EUR €)

Online booking

Book as you like

Zenitude Hotel la Valadiere, Ascend Hotel Collection | Montpellier

How can we help you?

Room choices in Zenitude Hotel la Valadiere, Ascend Hotel Collection

Zenitude Hotel la Valadiere, Ascend Hotel Collection Services

Zenitude Hotel la Valadiere, Ascend Hotel Collection Terms and Conditions

Other known names for Zenitude Hotel la Valadiere, Ascend Hotel Collection

Zenitude Hôtel la Valadière, Ascend Hotel Collection

Zenitude Relais & Spa La Valadière

Hôtel SPA de Fontcaude

Frequently asked questions about Zenitude Hotel la Valadiere, Ascend Hotel Collection

How do I get the best price guarantee for Zenitude Hotel la Valadiere, Ascend Hotel Collection?

Is WiFi available at Zenitude Hotel la Valadiere, Ascend Hotel Collection?

Is there free parking available at Zenitude Hotel la Valadiere, Ascend Hotel Collection?

What are the outdoor activities at Zenitude Hotel la Valadiere, Ascend Hotel Collection

What languages are spoken at Zenitude Hotel la Valadiere, Ascend Hotel Collection?

What services are offered at Zenitude Hotel la Valadiere, Ascend Hotel Collection?

What are the general services offered at Zenitude Hotel la Valadiere, Ascend Hotel Collection?

Are pets allowed at Zenitude Hotel la Valadiere, Ascend Hotel Collection?

What credit cards are accepted at Zenitude Hotel la Valadiere, Ascend Hotel Collection?

What is the check-in time at Zenitude Hotel la Valadiere, Ascend Hotel Collection?

What is the check-out time at Zenitude Hotel la Valadiere, Ascend Hotel Collection?

100% real reviews of Zenitude Hotel la Valadiere, Ascend Hotel Collection

Karl

Vladislavs

Antonina

Sara

Thomas

Andy

Charlotte

Illya

Edward

Karolina

Sara

Thomas

Jenkins

Maher

John

Jevgenia

Cosmin

Miroslava

Jenny

Bethan

- Zenitude Hotel la Valadiere, Ascend Hotel Collection -